frequently asked questions
1. What products does Cherry Mavericks offer?
Cherry Mavericks offers custom pajamas and nightwear, martial arts and BJJ apparel, racing suits, jackets, and other custom-made products.
2. Can I customize my order?
Yes. Many of our products can be customized with measurements, colors, names, numbers, logos, and other specifications.
3. How long does production take?
Standard orders are approximately prepared within 7 days. Bulk orders may require additional production time depending on quantity and customization requirements.
4. Where are your products made?
Our production house is based in Sialkot, Pakistan, where our products are carefully prepared and customized.
5. Can I return a customized product?
Customized or personalized products are generally non-returnable and non-refundable unless they are defective, damaged, incorrectly manufactured, or do not match the approved order specifications.
6. What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number, details of the issue, and clear photos or videos of the product and packaging.
7. How long does shipping take?
Delivery time depends on the destination, shipping carrier, customs clearance, and other factors. Tracking information will be provided after your order is shipped where tracking is available.
8. What payment methods do you accept?
We accept secure payment options including Stripe, Wise, debit/credit cards, and other payment methods available at checkout.
