Shipping & Delivery Policy

1. Order Processing

Our products are made to order according to the requirements of each customer.

Standard orders are approximately prepared within 7 days.

For bulk orders, production time may vary depending on the quantity and customization requirements.

2. Shipping & Delivery

Once your order has been prepared, it will be shipped to the delivery address provided at checkout.

Actual delivery time may vary depending on your destination, shipping carrier, customs clearance, holidays, weather, and other factors outside our control.

3. Tracking

Where tracking is available, tracking information will be provided after your order has been shipped.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional charges caused by incorrect or incomplete information.

6. Lost or Damaged Shipments

If your shipment is lost, damaged, or has a delivery issue, please contact us as soon as possible with your order number and tracking details.

For information about returns and refunds, please see our Refund & Return Policy.

For our general terms and conditions, please visit our Terms & Conditions.